Three (3) Year Limited Warranty – WOF
For Server AMD Processors: AMD warrants that the AMD processor contained herein and which has a “qualifying” serial number, when properly installed and used with an AMD approved heatsink/fan, will be free from defects in material and workmanship, and will substantially conform to AMD's publicly available specifications for a period of three (3) years after the date the AMD processor was purchased.
For Mobile AMD Processors: AMD warrants that the AMD processor contained herein and which has a “qualifying” serial number, when properly installed and used with a thermal solution provided by the notebook PC manufacturer that has been designed to meet AMD specifications, will be free from defects in material and workmanship, and will substantially conform to AMD's publicly available specifications for a period of three (3) years after the date the AMD processor was purchased.
If the AMD processor which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty, AMD, at its sole option, will: (1) repair the AMD processor by means of hardware and/or software; (2) replace the AMD processor with another AMD processor of equal or greater performance, OR, (3) if AMD is unable to repair or replace the AMD processor, refund the then-current value of the AMD processor.
THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER APPLICABLE LAW APPLY ONLY TO THE OWNER OF THE AMD PROCESSOR, OR AMD PROCESSOR-BASED COMPUTER, AND LAST ONLY FOR AS LONG AS SUCH OWNER CONTINUES TO OWN THE PROCESSOR.
Extent of Limited Warranty
AMD does not warrant that your AMD processor will be free from design defects or errors known as "errata". A description of the current characterized errata may be found at www.amd.com or is available upon request.
For Server AMD Processors: This Limited warranty shall be null and void if the AMD processor that is the subject of this Limited Warranty is used with any heatsink/fan other than an AMD approved one.
For Mobile AMD Processors: The Limited warranty shall be null and void if the AMD processor that is the subject of this Limited Warranty improperly installed or is used with any thermal solution other than the one provided by the notebook PC manufacturer that has been designed to meet AMD specifications.
This Limited warranty does not cover any costs relating to removal or replacement of any AMD processor or any other cost associated with replacement for the AMD processor.
This Limited warranty does not cover damages due to external causes, including improper use, problems with electrical power, accident, neglect, alteration, repair, improper installation, or improper testing.
How to Obtain Warranty Service
To obtain warranty service for your AMD Processor in a Box, first contact the company from which you bought your boxed processor, computer system, or the manufacturer of the computer system. After their warranty expires or if you are unable to otherwise obtain warranty service, you should contact AMD at: in the U.S., Canada, Europe, the Middle East, Africa, and the Russian Federation, http://support.amd.com/consumer for Consumers and http://support.amd.com/partner for Resellers; in Asia - Asia.support@amd.com. Please be prepared to provide: (1) your name, address, and telephone numbers; (2) proof of purchase; (3) a description of the type of boxed processor; (4) the serial number found on your boxed processor and (5) a detailed description of the problem. The Technical Service Center Representative may need additional information from you depending on the nature of the problem.
Upon receipt of a Return Material Authorization (RMA) number from the Technical Service Center Representative, you will be required to send in your processor in the retail container. The packaging materials themselves will not be required to process your RMA.
Any replacement AMD processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one (1) year, whichever is longer.
Online RMA service is available at http://support.amd.com/consumer for Consumers and http://support.amd.com/partner for Resellers. Other warranty inquiries may be sent by e-mail to AMD Warranty Questions, One AMD Place, P.O. Box 3453, MS 128, Sunnyvale CA 94088-3453. (Do not send the product to this address.)
WARRANTY LIMITATIONS AND EXCLUSIONS
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMD MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. AMD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU.
ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
LIMITATIONS OF LIABILITY
AMD's RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. AMD IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, COST OF LABOR, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR AMD PROCESSOR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
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