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Customer Inquiries
The AMD Customer Inquiry process provides a single AMD point of contact for customer information requests, as well as tracking and archiving of customer inquiries and responses. Typical customer inquiries that are managed through the AMD Customer Inquiry process include requests for information or certification regarding product content (e.g., RoHS, WEEE, MDDS), packing materials, business continuity plans, social responsibility, manufacturing quality controls, ISO or other certifications, and the like.
AMD customers can request this type of information via email to:
customer.inquiry@amd.com
Expect an acknowledgement of receipt of your inquiry within one business day.
Please note: the AMD Customer Inquiry process should not be used for Sales questions regarding pricing or replacement products, warranties or returns—these types of inquiries should be directed to your AMD Sales representative. Technical support issues should continue to be directed to Processor technical support or Graphics and Video Card technical support.
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