Global Reporting Initiative™ (GRI)

Application Level: A

GRI’s Report Services has reviewed our 2011 disclosures against the GRI G3.1 guidelines and concluded that the report fulfills the requirement of Application Level A. The details of how our 2011 disclosures address the GRI G3.1 guidelines are further defined in the GRI Index table below. The table references relevant sections of our 2011 Annual CR Report.

Learn more about the GRI guidelines and application levels.

Key:	+ Full Coverage
	/ Partial Coverage
	- No Coverage

Profile Disclosure	Description	Reported	Cross-reference/Direct answer
STANDARD DISCLOSURES PART I: Profile Disclosures
Strategy and Analysis

1.1	Statement from the most senior decision-maker of the organization.	+	Message from the CEO
1.2	Description of key impacts, risks and opportunities.	+	Risk Management and Risks and Opportunities Related to Climate Change.
Organizational Profile
Profile Disclosure	Description	Reported	Cross-reference/Direct answer

2.1	Name of the organization.	+	AMD At A Glance
2.2	Primary brands, products and/or services.	+	AMD At A Glance
2.3	Operational structure of the organization, including main divisions, operating companies, subsidiaries and joint ventures.	+	Transparency
2.4	Location of organization’s headquarters.	+	AMD At A Glance
2.5	Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.	+	AMD At A Glance, Scope
2.6	Nature of ownership and legal form.	+	AMD At A Glance
2.7	Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries).	+	AMD At A Glance
2.8	Scale of the reporting organization.	+	AMD At A Glance. 2012 Annual Report on Form 10-K (pg. 96)
2.9	Significant changes during the reporting period regarding size, structure or ownership.	+	Transparency
2.10	Awards received in the reporting period.	+	Awards and Recognitions
Report Parameters
Profile Disclosure	Description	Reported	Cross-reference/Direct answer

3.1	Reporting period (e.g., fiscal/calendar year) for information provided.	+	Scope
3.2	Date of most recent previous report (if any).	+	Scope
3.3	Reporting cycle (annual, biennial, etc.)	+	Scope
3.4	Contact point for questions regarding the report or its contents.	+	Overview
3.5	Process for defining report content.	+	Material Issues, Strategy and the CR Council, Scope, Stakeholder Engagement Panel, GRI
3.6	Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.	+	Scope
3.7	State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope).	+	Scope
3.8	Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can significantly affect comparability from period to period and/or between organizations.	+	Scope
3.9	Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.	+	Measurement and Verification
3.10	Explanation of the effect of any restatements of information provided in earlier reports, and the reasons for such restatement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods).	+	Measurement and Verification
3.11	Significant changes from previous reporting periods in the scope, boundary or measurement methods applied in the report.	+	Measurement and Verification
3.12	Table identifying the location of the Standard Disclosures in the report.	+	GRI Content Index Table
3.13	Policy and current practice with regard to seeking external assurance for the report.	+	Measurement and Verification
Governance, Commitments and Engagement
Profile Disclosure	Description	Reported	Cross-reference/Direct answer

4.1	Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.	+	Board of Directors
4.2	Indicate whether the Chair of the highest governance body is also an executive officer.	+	Board of Directors
4.3	For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.	+	As of December 29, 2012, all members of AMD's Board of Directors other than Mr. Rory Read, Mr. Ahmed Yahia and Mr. Waleed Al Mahairi are independent in accordance with SEC and NYSE rules. (1 woman and 10 men). Please see Principles of Corporate Governance
4.4	Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.	+	Board of Directors and AMD AlertLine
4.5	Linkage between compensation for members of the highest governance body, senior managers and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).	+	Board of Directors
4.6	Processes in place for the highest governance body to ensure conflicts of interest are avoided.	+	Principles of Corporate Governance
4.7	Process for determining the composition, qualifications and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.	+	Board of Directors
4.8	Internally developed statements of mission or values, codes of conduct and principles relevant to economic, environmental and social performance and the status of their implementation.	+	AMD's Worldwide Standards of Business Conduct (AMD’s WWSBC)
4.9	Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct and principles.	+	Corporate Compliance Committee and Risk Management
4.10	Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental and social performance.	+	CR Council and Risk Management
4.11	Explanation of whether and how the precautionary approach or principle is addressed by the organization.	+	Risk and Opportunities Related to Climate Change
4.12	Externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or endorses.	+	Public Policy, Supplier Responsibility, Environmental Management Systems
4.13	Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * views membership as strategic.	+	Public Policy
4.14	List of stakeholder groups engaged by the organization.	+	Stakeholder Engagement
4.15	Basis for identification and selection of stakeholders with whom to engage.	+	Stakeholder Engagement
4.16	Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.	+	Stakeholder Engagement AMD meets with our Ceres multidiscipline stakeholder group twice yearly. We have asked our employees to rate the effectiveness of our corporate responsibility programs in our employee surveys since 2008. We also engage with customers, peers and social investment analysts at various events and scheduled meetings throughout the year.
4.17	Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.	+	Overview, Stakeholder Engagement
STANDARD DISCLOSURES PART III: Performance Indicators
Economic
Profile Disclosure	Description	Reported	Cross-reference/Direct answer
Economic performance
EC1	Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings and payments to capital providers and governments.	+	AMD collaborates with governments around the world to help accelerate innovation, create and retain jobs, provide educational assistance and job training and implement other public economic development programs. AMD does not receive significant financial assistance from government other than assistance associated with AMD investments in equipment and facilities, employment or research and development that are publicly provided by federal, state and local governments around the world. We do not report on this indicator on a company-wide basis because our accounting practices do not separate out government-specific incentives. See Public Policy for more information on our interactions with governments. Also see Economic Data Tables and 2012 Annual Report on Form 10-K (pgs. 39, 69 and 83)
EC2	Financial implications and other risks and opportunities for the organization’s activities due to climate change.	+	Risk and Opportunities Related to Climate Change
EC3	Coverage of the organization’s defined benefit plan obligations.	+	AMD does not offer defined benefit retirement plans. Please see Compensation and Benefits for a description of our programs.
EC4	Significant financial assistance received from government.	+	AMD collaborates with governments around the world to help accelerate innovation, create and retain jobs, provide job training and implement other public economic development programs. AMD does not receive significant financial assistance from government other than assistance associated with AMD investments in equipment and facilities, employment or research and development that are publicly provided by federal, state and local governments around the world. We do not report on this indicator because our accounting practices do not separate out government-specific incentives. See Public Policy for more information on our interactions with governments.
Market presence
EC5	Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.	+	AMD consistently pays more than the minimum wage in every country in which we operate. Please see Compensation and Benefits.
EC6	Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation.	+	AMD has no specific policy related to spending on locally-based suppliers at significant locations.
EC7	Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.	+	The majority of AMD’s senior management comes from the local communities where we operate. In 2012, 83% of managers were hired from the local community. AMD targets local talent pools via job boards, alumni associations, University Relations activities. See Talent Management and University Relations and Student Experience.
Indirect economic impacts
EC8	Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind or pro-bono engagement.	+	See Technology Infrastructure Development and Services.
EC9	Understanding and describing significant indirect economic impacts, including the extent of impacts.	+	See AMD Changing the Game and AMD Technology- Enabling a Better World. As a global company that serves customers and technology users around the world, AMD is deeply interested in helping to address global challenges and issues. We pursue that interest through our sustainability initiatives, product design and manufacturing standards, and engagement with customers, partners, government and NGO stakeholders around the world. Products: AMD has studied environmental impacts through the lifecycle of our products. For example, energy consumed during the use of the product is generally the largest part of the carbon footprint in the lifecycle of an AMD processor. The company is focused on designing energy-efficient products. See Product Stewardship. AMD also evaluates the positive impacts associated with the use of our products. Examples of the societal contributions from AMD products are published in this report and on our corporate responsibility website. See AMD Technology - Enabling a Better World Education: To evaluate the progress and effectiveness of AMD Changing the Game, the AMD Foundation tracks a number of key performance indicators. Information is collected from nonprofit organizations, schools and government agencies to understand the indirect impacts of projects specially aimed at bringing education-based programs to disadvantaged youth in underserved global communities. The impacts are measured in the form of quantitative, anecdotal and observational data. See Table 3.
Environmental
Profile Disclosure	Description	Reported	Cross-reference/Direct answer
Materials
EN1	Materials used by weight or volume.	/	In 2012, AMD used approximately 650 tons of packaging material (not including outsourced operations). AMD does not currently have a vetted process in place for reporting other material used and will report on this in reporting year 2013.
EN2	Percentage of materials used that are recycled input materials.	+	In 2012, at least 8% of total packaging used was recycled content. We did not use recycled materials in our products in 2012.
Energy
EN3	Direct energy consumption by primary energy source.	+	See Environmental Data Tables
EN4	Indirect energy consumption by primary source.	+	See Environmental Data Tables
EN5	Energy saved due to conservation and efficiency improvements.	+	See Environmental Data Tables
EN6	Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives.	+	See Risks and Opportunity Related to Climate Change, AMD Site Specific Reports and Product Stewardship.
EN7	Initiatives to reduce indirect energy consumption and reductions achieved.	+	See Global Environmental Goals and Performance, Economic Data Tables and Environmental Data Tables.
Water
EN8	Total water withdrawal by source.	+	See Environmental Data Tables
EN9	Water sources significantly affected by withdrawal of water.	+	See Environmental Data Tables
EN10	Percentage and total volume of water recycled and reused.	+	See Environmental Data Tables
Biodiversity
EN11	Location and size of land owned, leased, managed in or adjacent to protected areas and areas of high biodiversity value outside protected areas.	+	We do not report on these points (no intention of reporting in the future) since the disclosure as prescribed by the GRI Guidelines is not applicable to our business because AMD does not operate in protected areas.
EN12	Description of significant impacts of activities, products and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.	+	same as above
EN13	Habitats protected or restored.	+	same as above
EN14	Strategies, current actions and future plans for managing impacts on biodiversity.	+	same as above
EN15	Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.	+	same as above
Emissions, effluents and waste
EN16	Total direct and indirect greenhouse gas emissions by weight.	+	See Environmental Data Tables
EN17	Other relevant indirect greenhouse gas emissions by weight.	+	See Environmental Data Tables
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved.	+	See Environmental Data Tables
EN19	Emissions of ozone-depleting substances by weight.	+	See Environmental Data Tables
EN20	NOx, SOx and other significant air emissions by type and weight.	+	See Environmental Data Tables
EN21	Total water discharge by quality and destination.	+	See Environmental Data Tables
EN22	Total weight of waste by type and disposal method.	+	See Environmental Data Tables
EN23	Total number and volume of significant spills.	+	There were no significant spills in 2012.
EN24	Weight of transported, imported, exported or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII, and percentage of transported waste shipped internationally.	+	In 2012, AMD did not ship any waste under the terms of the Basel Convention.
EN25	Identity, size, protected status and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff.	+	All wastewater from AMD sites was discharged into municipal wastewater treatment plants. To AMD’s knowledge, there are no water bodies significantly affected by AMD’s water discharges. See Environmental Data Tables.
Products and services
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.	+	See Product Stewardship.
EN27	Percentage of products sold and their packaging materials that are reclaimed by category.	+	AMD designs semiconductor components and does not primarily sell to end users of our products. We do not have processes in place to reclaim product or packaging material after use.
Compliance
EN28	Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.	+	There were no notices of violation issued.. See Environmental Data Tables.
Transport
EN29	Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce.	+	See Environmental Data Tables, Addressing Other Indirect Emissions and Product Packaging.
Overall
EN30	Total environmental protection expenditures and investments by type.	-	AMD does not currently track this information.
Labor Practices and Decent Work
Profile Disclosure	Description	Reported	Cross-reference/Direct answer
Employment
LA1	Total workforce by employment type, employment contract and region, broken down by gender.	+	See Labor Data Tables.
LA2	Total number and rate of new employee hires and employee turnover by age group, gender and region.	/	See Labor Data Tables.
LA3	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.	+	Full time U.S. employees, including those who work at least 30 hours per week, are eligible for all benefits, including medical, prescription drugs, dental, vision, employee assistance, life insurance, disability insurance, vacation, paid holidays and a defined contribution retirement saving plan. Co-ops are eligible for most benefits other than disability, vacation and the retirement savings plan. Employees who work less than 30 hours per week are only eligible for the retirement savings plan. For more information see Compensation and Benefits.
LA15	Return to work and retention rates after parental leave, by gender.	+	See Labor Data Tables.
Labor/management relations
LA4	Percentage of employees covered by collective bargaining agreements.	+	AMD estimates that up to 4% of employees are covered by national or industry collective bargaining agreements.
LA5	Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.	+	While there is no global timeframe for notifying our employees of operational changes, we make every effort to provide employees with timely notice of significant operational changes and adhere to all local laws. For example, in the U.S. all employees affected by a reduction in workforce receive at least 60 days prior notice or equivalent. See Stakeholder Engagement - Employees.
Occupational health and safety
LA6	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.	+	See Employee Health, Safety and Wellness.
LA7	Rates of injury, occupational diseases, lost days and absenteeism, and number of work-related fatalities by region and by gender.	/	See Labor Data Tables.
LA8	Education, training, counseling, prevention and risk-control programs in place to assist workforce members, their families or community members regarding serious diseases.	+	See Employee Health, Safety and Wellness.
LA9	Health and safety topics covered in formal agreements with trade unions.	+	We do not report on this issue because it is not applicable to AMD operations.
Training and education
LA10	Average hours of training per year per employee by gender and by employee category.	/	The AMD law department provides training on AMD’s Worldwide Standards of Business Conduct, Workplace Harassment, Antitrust and other topics. Training takes an average of 37 minutes per employee for all employees per year. In 2012, 21% of managers and 6% of members of technical staff received an average of 30 hours of leadership training. Members of AMD’s sales force receive an average of 45 hours/year of training in a combination of self-paced online courses and virtual-instructor-led courses. For additional information, see Employee Education & Training.
LA11	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.	+	See Employee Education and Training.
LA12	Percentage of employees receiving regular performance and career development reviews, by gender.	+	See Employees Pay for Performance.
Diversity and equal opportunity
LA13	Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership and other indicators of diversity.	+	See Labor Data Tables.
Equal remuneration for women and men
LA14	Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.	+	AMD compares salaries to the average market rate on a global basis. The average compa-ratios for the entire AMD population is 93%.
Social: Human Rights
Profile Disclosure	Description	Reported	Cross-reference/Direct answer
Investment and procurement practices
HR1	Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.	+	AMD is not aware of any such significant investments during or related to 2012. Our Worldwide Standards of Business Conduct strictly forbids child labor and forced/compulsory labor practices, and respects the rights of employees to associate freely. AMD is committed to complying with all applicable laws in all locations. See Human Rights.
HR2	Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken.	+	We have adopted the standards within the EICC Code of Conduct and the Institute for Supply Management (ISM) Principles of Social Responsibility. In 2012, we communicated our expectations to our top-tier suppliers that they conform to the Code, ISM principles or equivalent standards. In 2012, 89% of our major supplier facilities completed the EICC SAQ and no high-risk supplier facilities were identified. See Supplier Responsibility.
HR3	Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.	+	All employees worldwide receive access to and training on AMD’s Worldwide Standards of Business Conduct. Training typically takes about one hour per employee and must be completed during the employee’s first 90 days of service and/or every three years. AMD has approximately 10,000 employees worldwide for a total of 10,000 hours of training. All employees worldwide also receive an annual reminder email regarding the Standards, including a link to AMD’s Worldwide Standards of Business Conduct. See AMD's Worldwide Standards of Business Conduct.
Non-discrimination
HR4	Total number of incidents of discrimination and corrective actions taken.	+	One administrative complaint was filed with the Department of Labor in 2011, alleging discrimination due to engaging in protected activity. The Department of Labor dismissed a portion of this complaint. The remainder of this matter was resolved in early 2013.
Freedom of association and collective bargaining
HR5	Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.	+	AMD is unaware of any such operation during or related to 2012. The Company’s Worldwide Standards of Business Conduct strictly forbid child labor and forced/compulsory labor practices, and respects the rights of its employees to associate freely. AMD is committed to complying with all applicable laws in all locations.
Child labor
HR6	Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.	+	AMD is unaware of any such operation during or related to 2012. The Company’s Worldwide Standards of Business Conduct strictly forbid child labor and forced/compulsory labor practices, and respects the rights of its employees to associate freely. AMD is committed to complying with all applicable laws in all locations.
Forced and compulsory labor
HR7	Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.	+	AMD is unaware of any such operation during or related to 2012. The Company’s Worldwide Standards of Business Conduct strictly forbid child labor and forced/compulsory labor practices, and respects the rights of its employees to associate freely. AMD is committed to complying with all applicable laws in all locations.
Security practices
HR8	Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.	+	Security personnel are trained on and acknowledge AMD’s Worldwide Standards of Business Conduct, and are responsible for upholding AMD values in performing their work.
Indigenous rights
HR9	Total number of incidents of violations involving rights of indigenous people and actions taken.	+	AMD is not aware of any incidents during or related to 2012.
Assessment
HR10	Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.	+	AMD completed the EICC SAQ for all our manufacturing facilities located in Suzhou, China; Singapore; and Penang, Malaysia.
Remediation
HR11	Number of grievances related to human rights filed, addressed and resolved through formalgrievance mechanisms.	+	See response to HR 4 for a summary of formal grievances related to human rights that AMD handled in 2012. AMD’s policy regarding reporting of concerns is publicized in AMD's WWSBC and 116 discussed in the training that employees receive on these Standards. The reporting policy requires employees to raise concerns to either their management, AMD Internal Audit, the AMD Corporate Investigations Department, the AMD Human Resources Department and/or the AMD Law Department; or if employees prefer, they can report concerns by calling the global toll-free AMD AlertLine, which accepts anonymous calls, or use the email reporting option to the AlertLine. The Company has a strict non-retaliation policy with respect to good-faith reports of compliance and ethics concerns or violations. Certain AMD sites have local work rules that provide additional grievance processes as well.
Social: Society
Profile Disclosure	Description	Reported	Cross-reference/Direct answer
Local communities
SO1	Percentage of operations with implemented local community engagement, impact assessments and development programs.	+	All major AMD sites have organized community involvement. See AMD in the Community and AMD Changing the Game.
SO9	Operations with significant potential or actual negative impacts on local communities.	+	AMD has processes and procedures in place to review environmental and social potential impacts on local communities including our Global EHS Standards, AMD’s WWSBC and EICC Code of Conduct commitment. There were no potential or actual negative impacts assessed in 2012.
SO10	Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.	+	There were no operations identified with significant potential or actual negative impacts on local communities.
Corruption
SO2	Percentage and total number of business units analyzed for risks related to corruption.	+	AMD’s Internal Audit Department performs comprehensive risk analyses (including regarding corruption) of all AMD sites/departments. See Internal Audit.
SO3	Percentage of employees trained in organization’s anti-corruption policies and procedures.	+	All employees worldwide receive copies of and training on AMD’s Worldwide Standards of Business Conduct, which includes strict anti-corruption provisions. Training typically takes about one hour per employee and must be completed during the employee’s first 90 days of service. See AMD’s WWSBC.
SO4	Actions taken in response to incidents of corruption.	+	AMD is not aware of any incidents during or related to 2012.
Public policy
SO5	Public policy positions and participation in public policy development and lobbying.	+	See Public Policy.
SO6	Total value of financial and in-kind contributions to political parties, politicians and related institutions by country.	+	See Economic Data Tables.
Anti-competitive behavior
SO7	Total number of legal actions for anti-competitive behavior, anti-trust and monopoly practices and their outcomes.	+	There were no legal actions for anti-competitive behaviors, anti-trust and monopoly practices brought against the Company in 2012. Any material legal proceedings involving AMD would be discussed in our SEC Form 10-K.
Compliance
SO8	Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.	+	There were no significant fines or sanctions for noncompliance with laws and regulations in 2012.
Social: Product Responsibility
Profile Disclosure	Description	Reported	Cross-reference/Direct answer
Customer health and safety
PR1	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.	+	AMD seeks to minimize the potential adverse impact to human health and the environmental at each stage of our product’s life, from design to disposal. See Product Stewardship.
PR2	Total number of incidents of noncompliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.	-	AMD does not currently track this information as it is not considered to be material. AMD is primarily a semiconductor component designer.
Product and service labeling
PR3	Type of product and service information required by procedures and percentage of significant products and services subject to such information requirements.	+	AMD’s procedures for product and service information and labeling require information on product content, safe use and disposal of products. For more information see Product stewardship. See also Conflict Metals for information on AMD’s efforts in this area.
PR4	Total number of incidents of noncompliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.	+	AMD is not aware of any such incidents during or related to 2012.
PR5	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.	+	See Stakeholder engagement.
Marketing communications
PR6	Programs for adherence to laws, standards and voluntary codes related to marketing communications, including advertising, promotion and sponsorship.	+	AMD has dedicated a legal team to support the marketing department. The purpose of this team is to review outbound marketing materials for compliance with laws in those jurisdictions where AMD conducts the majority of its business. This legal team also provides training to the marketing department on relevant issues, including privacy, endorsements and proper substantiation of claims. In addition, AMD has company-wide policies related to appropriate business conduct that include sections related to marketing activities, such as social media communications, etc. AMD currently does not formally endorse any voluntary codes.
PR7	Total number of incidents of noncompliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type of outcomes.	+	AMD is not aware of any such incidents during or related to the 2012 calendar year.
Customer privacy
PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.	+	AMD is not aware of any such incidents during or related to the 2012 calendar year.
Compliance
PR9	Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services.	+	AMD is not aware of any such fines during or related to the 2012 calendar year.