NOTE: AMD headquarters is moving to Santa Clara, CA in November 2017. For more information, please read our Move FAQs.
AMD's procurement organization is responsible for ensuring that all purchases are optimized to balance Cost, Quality and Delivery. We value suppliers who are committed to providing the highest standards of quality while recognizing our need for competitive pricing and innovative solutions.
The following links provide information that suppliers can use to make it easier to do business with AMD.
AMD follows a documented strategic sourcing process, which helps ensure a solid fit between a project's requirements and a Supplier's capabilities. As a result of thorough, up-front analysis, this process also significantly improves the odds of long-term success for all members of a project team.
Suppliers must have a valid Purchase Order number before providing any goods and/or services to AMD. Suppliers must review each applicable Purchase Order and immediately contact the Procurement Center of Excellence at
AskPCE@amd.com if there are any issues that may result in a Purchase Order not being fulfilled as requested. The Purchase Order is considered confirmed by the Supplier unless Supplier notifies AMD procurement within three (3) business days of the Purchase Order issue date stating otherwise.
Invoice and Payment Information
- Payment term stated in Purchase Order will commence from the date of AMD’s receipt of an accurate invoice that complies with invoice submission requirements below and is subject to the payment cycle noted directly below.
- AMD payment cycle is on a weekly basis. All approved and due invoices will be accumulated and paid in the next weekly payment cycle.
- Supplier may utilize the AMD supplier portal at
http://supplier.amd.com to review invoice status, including scheduled payment net due date. Suppliers who do not have access to this portal may seek assistance from Procurement Center of Excellence at
- If an invoice is not captured in the AMD supplier portal, Supplier may send a request to AMD Accounts Payable at
firstname.lastname@example.org with the applicable invoice number and Purchase Order number.
Invoice Submission Method
Follow the invoice submission method below according to the country of the AMD billing entity address on the Purchase Order. Failure to submit invoices in accordance with the submission methods described may incur delays in invoice posting.
|U.S. & Canada||Email to
|Australia, Malaysia, & Singapore||Email to
|Japan & Israel||Submit hard copy or soft copy to AMD contact person|
|China, Dubai, Europe, Hong Kong, India, Korea, Mexico, Taiwan, & Thailand||Submit hard copy of original invoice to AMD contact person|
Invoice Submission and Processing Requirements
To ensure that AMD can process invoices efficiently, accurately and on a timely basis, there is a standard procedure for processing all invoices. All invoices must conform to the guidelines and requirements stated below. Failure to comply with these requirements may delay invoice processing and issuance of payment.
- Supplier is responsible for tracking all bookings and shipments against the Purchase Order. Notify Procurement Center of Excellence at Ask.PCE@AMD.com when the Purchase Order becomes 85% consumed.
- Inaccurate invoices will be rejected. Accurate invoices must be resubmitted before payment will be made.
- AMD does not accept handwritten invoices.
- Invoices must be legible and in non-editable format (e.g. PDF or TIFF).
- Each invoice must include the following information:
- A valid, unique invoice number. Invoice numbers must not be repeated.
- Invoice date. Invoice creation dates may not be in the future; any postdated invoices will be rejected.
- AMD entity bill-to name and address must be as stated in the applicable Purchase Order.
- Supplier name and address.
- A valid Purchase Order number (a 10 digit number which starts with 51, 52, 54, 56, 71, etc.). If a Purchase Order number has not been provided, please contact your AMD contact person prior to submitting the invoice.
- For Singapore and Malaysia, indicate the exchange rate to be used for GST calculations and show the amount in local currency separately (amount before tax, tax amount & amount after tax) for all invoices billed with other than local currency.
- The banking details and remittance address indicated on the invoice must match details provided to AMD. Please contact the Procurement Center of Excellence at
AskPCE@amd.com to confirm or change the banking details or remittance address if needed.
- Do not include more than one (1) Purchase Order number in an invoice. Each invoice must be related to only one (1) Purchase Order.
- Invoice unit price, amount and currency must match corresponding information on the applicable Purchase Order.
- Invoice must provide detailed description of goods, services and/or other applicable fees as stated on the applicable Purchase Order.
- State corresponding Purchase Order line item number for each item on the invoice.
- Invoice amount must not exceed the value of Purchase Order without written a change order from AMD Procurement.
- Supplier should monitor the Purchase Order details, including open balance, and resolve any issues prior to issuing an invoice.
- If tax is charged, please include information below:
- Tax registration number (for countries where required).
- Tax rate and tax amount charged shown separately in invoice.
- Any disputes in invoice regarding tax (i.e. mismatch of tax billed compare with service performed/ goods shipped) will be rejected for invoice revision.
- Supplier should not bill invoice prior to good delivery or service timing (exception for prepayment cases).
- Shipping should be in accordance with the INCO terms specified on the applicable Purchase Order. Shipping costs that are not in accordance with the specified INCO terms will not be paid. Please contact Procurement Center of Excellence at
AskPCE@amd.com if there is any query on shipping charges.
Automated Invoicing Guidelines
If the Purchase Order states “This Purchase Order is set up for automated invoicing,” please do not submit invoices. Any invoices submitted will be returned to the Supplier. Payments will occur automatically in accordance with the Purchase Order terms of payment.
Credit Memo Adjustments Guidelines
All credit adjustments must reference the applicable Purchase Order number and relevant invoice number. Credit must be submitted as credit memo which is separated from invoiced charges and submitted to AMD immediately.
Rejected Invoices and Revised Invoices
- AMD will reject invoices that do not comply with the invoice submission requirements above. AMD will return rejected invoices to Supplier with reason(s) of rejection and actions that need to be taken for invoice resubmission.
- When an invoice is rejected, it is not processed in AMD’s system. Therefore, do not send a credit memo to offset the rejected invoice. If a credit memo is submitted to offset the rejected invoice, the credit memo will also be rejected.
- If you receive a rejected-invoice notification, please work with AMD contact person to resolve any discrepancies and submit a revised invoice that complies with the requirements stated above.
- Invoice net due date will be calculated based on the date the revised, accurate invoice is received by AMD, not the receipt date of the rejected invoice.
Current Supplier Information
Suppliers are responsible for ensuring their Company Name, Address and Contact information on Purchase Orders is correct. Suppliers are requested to verify their supplier information annually or when changes occur by contacting the Procurement Center of Excellence at
AskPCE@amd.com to obtain current supplier information. If information requires updates, the Procurement Center of Excellence can assist.
Procurement Center of Excellence
The AMD Procurement Center of Excellence is responsible for the following:
- Issuing Purchase Orders to Suppliers
- Answering Suppliers’ questions about Purchase Orders
- Updating supplier information in AMD systems
Contact Procurement Center of Excellence: