AMD StoreMI FAQ

What updates did you make to the redesigned AMD StoreMI?

AMD StoreMI now supports HDD/SSD combos of any capacity, caching safely mirrors your data to SSD for speedup and an all-new UI make setup, monitoring and reversal easier.

Are the AMD StoreMI updates available on all Ryzen processors and chipsets?

The new version of AMD StoreMI technology will initially be available for AMD X570 and the 3rd Gen AMD Ryzen processor with downloads starting July 7. We plan to deploy additional support throughout Q3 to the remaining compatible chipsets: AMD B450, X470, B550, X399, TRX40.

When and where can I download StoreMI?

The new version of AMD StoreMI technology will initially be available for AMD X570 and 3rd Gen AMD Ryzen processors with downloads starting July 7 at www.amd.com/storemi. We plan to deploy additional support to the remaining compatible chipsets: AMD B450, X470, B550, X399, TRX40.

Can I upgrade to the new version of StoreMI from the original StoreMI?

Although the original StoreMI and new StoreMI share many of the same functions they are entirely different programs. In order to use the new StoreMI you will need to uninstall the original version first.

What happens if I try to install the new StoreMI over the original StoreMI?

If the system has the original StoreMI, the new StoreMI will decline to install to avoid system and storage conflict. 

Does StoreMI support a RAID source device? What if the BIOS is configured in RAID mode but no devices are in a RAID configuration?

AMD StoreMI only supports systems configured in AHCI storage mode. StoreMI does not yet support installation on a system configured in RAID mode. 

What happens if my SSD fails or I remove it after enabling the new AMD StoreMI?

If the SSD fails or otherwise becomes unavailable, the StoreMI UI will display a red dot in the SSD cache device view to indicate a problem with the SSD cache device.  The system must be re-booted after the SSD removal.  All the cached data remains on the HDD, so the only effect will be that the system returns to the level of storage performance it enjoyed before StoreMI was enabled. StoreMI remains active but without the benefit of having the SSD cache. 

What happens when I plug the SSD back in?

StoreMI will detect that the SSD cache is out-of-sync with the StoreMI management and won’t engage the SSD. 

Using the StoreMI user interface, select the StoreMI group and use the “separate” function to disassociate them. Then, use the interface to select again the HDD source and same SSD for a cache and “combine” them to re-establish the StoreMI management.  Any residual, cached data on the SSD will be overwritten over time. 

What happens if I install a different Ryzen processor in the motherboard?

Assuming the processor supports the same interfaces that may be connected to the HDD or SSD, StoreMI will remain active. If the new processor is unsupported by AMD StoreMI, then StoreMI will go dormant until a supported hardware configuration is detected.

What happens if I install a new HDD or SSD after activating StoreMI?

The StoreMI UI will display the new HDD and/or SSD. 

Can I use a new HDD or SSD in a second, active StoreMI configuration?

No; StoreMI only supports one active configuration at a time. You can “separate” the existing StoreMI configuration and use the new HDD and/or SSD in a new configuration.