Step 1 – Determine the System Builder
Warranty is provided by the system builder that installed the graphics card into their pre-built computer package. System builders can vary from smaller, local computer shops and online vendors, to larger original equipment manufacturers (OEMs). For example, Mobility Radeon graphics products as well as professional workstation graphics products are commonly licensed by OEMs and use AMD’s brand to market the product. These products come bundled in pre-built systems and can be custom-built to unique specifications. As such, these products are under warranty by the system builder only.
Common examples of system builders and OEMs:
To request warranty information, please contact your system builder.