Article Number: GPU-KB212
This article is organized into the following sections:
- Possible Cause
- Solution
Possible Cause
By default, AMD Software Installer checks for disk space during installation. The installation will terminate if it has detected that a Windows® default user folder is attached to a mapped network drive, which it cannot access.
Windows default user folders are Desktop, Documents, Downloads, Music, Pictures, and Videos. These folders are created by Windows and associated to an individual user account.
Solution
Please move the Windows default user folder that is currently attached to the mapped network drive to a local drive (such as C: drive), before installing the AMD Software Package. Once the AMD Software Package installation is complete, you may undo the change above. For more information about configuring Windows default user folders, refer to Microsoft article: Configuration of the My Documents folder.
© 2023 Advanced Micro Devices, Inc. The information contained herein is for informational purposes only and is subject to change without notice. While every precaution has been taken in the preparation of this document, it may contain technical inaccuracies, omissions and typographical errors, and AMD is under no obligation to update or otherwise correct this information. Advanced Micro Devices, Inc. makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and assumes no liability of any kind, including the implied warranties of non-infringement, merchantability or fitness for particular purposes, with respect to the operation or use of AMD hardware, software or other products described herein. No license, including implied or arising by estoppel, to any intellectual property rights is granted by this document. Terms and limitations applicable to the purchase or use of AMD's products are as set forth in a signed agreement between the parties.