Welcome
This Help Center provides information on software installation, driver features, and how-to guides for configuring your Radeon™ Pro Graphics product. (Please note that your product may not have some of the features covered in this Help Center. For information about features that are supported by your product, refer to the documentation that came with your product.)
Here you will find help topics organized into the following sections:
- Installing Radeon™ Pro Software
- Radeon™ Pro Software Feature User Guides
- Radeon™ Pro Software Whitepapers
- AMD MxGPU for VDI
- Virtualization Whitepapers
- Radeon™ ProRender User Guides
- Fixes for Common Radeon™ Pro Software Installation Errors
- Support and Warranty Information
- Get the latest Radeon™ Pro Software Release
Installing Radeon™ Pro Software
To take full advantage of the features and capabilities of your Professional Graphics product, installing Radeon Pro Software is recommended. Radeon Software functions as an operating system for the GPU which enables you to configure your Professional Graphics product via the Radeon Pro Settings user interface.
Installing (or uninstalling) Radeon Pro Software is easy. The following guides will take you through the process from start to finish:
If you encounter any errors during installation, please refer to: Fixes for Common Radeon Pro Software Installation Errors
Radeon™ Pro Software Feature User Guides
Radeon Pro ReLive User Guide
Radeon Pro ReLive is AMD’s powerful professional-grade solution for high-resolution screen captures and recordings, that comes free with Radeon Pro Software.
Driver Options User Guide
The “Driver Options” feature will allow your professional workstation system to switch between professional mode and gaming mode. Your system can support up to two gaming drivers (Radeon™ Software for Radeon™ Pro drivers) and one professional driver (Radeon Pro Software) with a Microsoft Windows® 10 system configuration.
Fan Control User Guide
Fan Control in AMD Radeon Pro Settings is a feature that will allow the users to increase or adjust the fan speed of one or more GPUs in the system when faced with thermal constraints to avoid issues like thermal-throttling and improve performance.
Radeon™ Pro Software Whitepapers
AMD MxGPU for VDI
Learn how to configure AMD graphics accelerated virtual machines with VMware products.
Learn how to configure AMD graphics accelerated virtual machines with Citrix products.
Virtualization Whitepapers
- Quality of Service in Virtualized Graphics Deployments Using AMD MxGPU Technology
- Consistency and Security: AMD’s Approach to GPU Virtualization
- AMD Multiuser GPU: Hardware-Enabled GPU Virtualization for a True Workstation Experience
- Citrix: How Virtualized Graphics Improve the Education Experience
Radeon™ ProRender User Guides
Radeon™ ProRender is a powerful physically-based rendering engine that enables creative professionals to produce stunningly photorealistic images.
Fixes for Common Radeon™ Pro Software Installation Errors
This section of the Help Center consists of articles covering solutions for common graphics driver installation errors. If you encounter one of the following installation errors below, click on the article link for solutions:
- Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Package
- Error 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
- Error 183 – AMD Installer Cannot Continue Due to Third Party Graphics Drivers Installed
- Error 184 – AMD Installer Cannot Continue Due to Unsupported an Operating System
- Error 173 – AMD Installer Cannot Continue Since AMD Graphics Hardware Was Not Found
- Error 174 – AMD Installer Cannot Continue Due to an Unsupported AMD Graphics Hardware Configuration
- Error 175 – AMD Installer Cannot Continue Due to Unsupported AMD Graphics Hardware
- Error 192 – AMD Installer Cannot Continue Due to an Operating System Issue
- Error 176 – AMD Installer Cannot Continue Due to Insufficient Disk Space
- Error 186 – AMD Installer Cannot Continue Due to Missing or Corrupted Manifest Files
- Error 98 – AMD Installer Cannot Continue Because Driver Files are Missing
- Error 99 – AMD Installer Cannot Continue Because the Driver has not Been Digitally Signed
- Error 193 – AMD Installer Cannot Continue Due to Missing or Corrupted Files
- Error 194 – AMD Installer Cannot Continue Because It Was Unable to Load Required Files
- Error 195 – AMD Installer Cannot Continue Since It Cannot Access the Required Web Resources
- Error 196 – AMD Installer Cannot Continue Since It Cannot Download the Driver Package
Support and Warranty Information
Contact Support by Phone 24/7
Canada | Tel: 866-284-2093 (Toll Free – English only) |
China | Tel: 400-120-3037 (Chinese Mon-Fri 9:30–17:00 BJT. English on off-hours.) |
France | Tel: 0800-914847 Intl Tel: +442080685178 (French Mon-Fri 11:00 – 18:00 CET. English on off-hours.) |
Germany | Tel: 0800-182-5841 Intl Tel: +493056795870 (German Mon-Fri 11:00 – 18 CET. English on off-hours) |
India | Tel: 000-800-919-0272 (English 24/7) |
Japan | Tel: 0800-222-0553 (Japanese Mon-Fri 9:30 – 18:00 JST. English on off-hours.) |
United Kingdom | Tel: 0-800-086-9034 Int Tel: +442080685178 (English 24/7) |
United States | 866-284-2093 (Toll Free – English only) |