Article Number: GPU-KB175

This article is organized into the following sections: 

  • Possible Cause
  • Solution

Possible Cause

AMD Software Installer terminated the installation due to unsupported legacy AMD graphics hardware. The AMD Software version being installed supports AMD Graphics based on GCN Gen 4 and later architectures only. 

Solution

The AMD Radeon Series Graphics products listed in the table below are based on older architecture and have been moved to a legacy support model. 

Desktop 

Mobile 

AMD A-Series APUs with Radeon R4, R5, R6, or R7 Graphics 

AMD A-Series PRO processors with Radeon Graphics 

AMD Pro A-Series APUs with Radeon R5 or R7 Graphics 

AMD FX-Series APUs with Radeon R7 Graphics 

AMD Athlon™ Series APUs with Radeon R3 Graphics 

AMD E-Series APUs with Radeon R2 Graphics 

AMD Sempron™ Series APUs with Radeon R3 Graphics 

AMD Radeon HD 8180 - HD 8400 Series Graphics 

AMD Radeon R9 Fury Series, R9 Nano Series Graphics 

AMD Radeon R7 M400 Series Graphics 

AMD Radeon R9 300 Series Graphics 

AMD Radeon R9 M300 Series Graphics 

AMD Radeon R9 200 Series Graphics 

AMD Radeon R7 M300 Series Graphics 

AMD Radeon R7 300 Series Graphics 

AMD Radeon R5 M300 Series Graphics 

AMD Radeon R7 200 Series Graphics 

AMD Radeon R9 M200 Series Graphics 

AMD Radeon R5 300 Series Graphics 

AMD Radeon R7 M200 Series Graphics 

AMD Radeon R5 200 Series Graphics 

AMD Radeon R5 M200 Series Graphics 

AMD Radeon HD 8500 - HD 8900 Series Graphics 

AMD Radeon HD 8500M - HD 8900M Series Graphics 

AMD Radeon HD 7700 - HD 7900 Series Graphics 

AMD Radeon HD 7700M - HD 7900M Series Graphics 

Radeon​ HD 8000 - HD 8400 Series Graphics 

Radeon HD 8000​ – HD 8400 (D/G) Series Graphics 

Radeon HD 7000 – HD 7600 Series Graphics 

Radeon HD 7000 – 7600 (D/G/M) Series Graphics 

Radeon HD 6000 Series Graphics 

Radeon HD 6000 (D/G/M) Series Graphics 

Radeon HD 5000 Series Graphics 

Radeon HD 5000M Series Graphics 


The final driver package for these legacy graphics products is available for download from AMD Drivers and Support page. For more information, see article: How to Find the Latest Compatible Drivers for AMD Graphics Products.

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